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The Herbert Protocol

Important Information

What is the Herbert Protocol?


The protocol is a form which family members or carers complete for a person living with dementia or at risk of going missing. The form is available to download from Police Scotland’s website


It provides personal details, medical history, significant locations and information about previous incidents of going missing.


The protocol can be printed out and stored in a safe, easily accessible place in the person’s home or kept by a family member electronically. It is important to keep the protocol updated.


It enables police officers to quickly obtain vital information about vulnerable people who have been reported missing.


Since 2017 the Herbert Protocol has been used many times to help police and other agencies quickly and safely locate missing people who have dementia. The scheme was rolled out nationwide on 21st September, 2021.



Message Sent By Willie Clark (NHWN, National Co - ordinator, Neighbourhood Watch Scotland)

Please note that this message was sent by Neighbourhood Watch Scotland and that Neighbourhood Watch Scotland does not necessarily represent the views of Neighbourhood Watch Scotland or other Information Providers who may send you messages via this system. VISAV Limited is the company which built and owns the Neighbourhood Alert platform that powers this system. VISAV's authorised staff can see your data and is registered with the Information Commissioner's Office as the national Data Controller for the entire database. VISAV needs to see your data in order to be able to manage the system and provide support; it cannot use it for commercial or promotional purposes unless you specifically opt-in to Membership benefits. Review the website terms here.


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